![]() Lastly, you can use TeamViewer Pilot to create your own tutorials about how to solve specific problems related to practically anything. Thanks to this system, you'll see specific indications in context and know at all times what to touch, where to go, what to do and how, among other things. This way, even if you rotate your screen 360 degrees, you'll always see the marks on the object exactly where you drew them. The great thing about TeamViewer Pilot is that it comes with a tagging system that you can use to make marks on an object and set it so they don't move from it. Once you've both connected, you'll be able to send your image in real time to the expert and they'll be able to give you all the necessary indications to find the solution you need. If you're working and you have a problem that you don't know how to solve, all you have to do is send your TeamViewer Pilot ID to an expert and wait for them to connect to help solve your problem. If you work with complex equipment, machinery or other complicated elements, this app can help you answer your questions precisely in the most concrete and specific way possible thanks to its augmented reality system. Further information can be found at Pilot is one of the best apps on the market for solving doubts about machinery and devices with the help of an expert. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to MDAX. In 2019, TeamViewer achieved billings of around EUR 325 million. ![]() The company is headquartered in Goeppingen, Germany, and employs more than 1,200 people globally. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Though TeamViewer is free of charge for private use, the company has more than 500,000 subscribers and enables companies of all sizes and from all industries to digitalise their business-critical processes through seamless connectivity. TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Along with detailed connection reporting, which further improves auditing and logging of executed tasks and a unique real-time annotation feature without pausing the video stream for head-mounted displays. The TeamViewer Pilot 3.0 update brings Microsoft HoloLens 2 support, the newest generation of mixed reality glasses by Microsoft which allows full immersive and the best possible AR experience. “In addition, we make sure we support as many devices as possible, like head-mounted displays, smart glasses, smartphones and mixed reality glasses as the aspect of compatibility is a core topic for TeamViewer in general.” “At TeamViewer we ensure maximum productivity with a special focus on the interoperability of all our AR solutions by seamlessly integrating Pilot into not only partner solutions like Microsoft Teams but other TeamViewer products like the TeamViewer Frontline suite or TeamViewer Tensor,” says Andreas Haizmann, director of product management at TeamViewer. Combined with TeamViewer IoT, customers can set up a full solution from predictive maintenance alerts, to maintenance workflows with TeamViewer Frontline and AR-based TeamViewer Pilot support. While TeamViewer Pilot customers are using the new workflows for example, they can initiate a TeamViewer Pilot support session if they need remote assistance. This is especially interesting for the digitalisation of manual processes along the value-chain. The successful interoperability of TeamViewer Pilot and TeamViewer Frontline now makes a variety of workflow-driven tools easily available to TeamViewer Pilot customers, e.g., to facilitate step-by-step instructions for assembly or maintenance procedures. ![]() In addition, the 3.0 update brings new industry-relevant features including the support of Microsoft HoloLens 2, detailed connection protocol reporting and real-time-annotations for head-mounted displays. London, UK, Decem– TeamViewer, a leading global provider of secure remote connectivity solutions, today announces the compatibility of TeamViewer Pilot with the TeamViewer Frontline suite to enable all Pilot users to leverage the existing Frontline solutions. ![]() TeamViewer Brings Workflows to TeamViewer Pilot and Adds Microsoft HoloLens 2 Support ![]()
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